frequently asked questions

hours of operation

We process orders Monday through Saturday. We are closed Sunday to worship and spend time with family.

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return policy

For safety reasons we cannot accept returns. If we made a mistake on your order, we will work to rectify it as quickly as possible.

 

Since we have sensitive skin, we were our own lab rats and tested the scrubs numerous times–with positive results. However, we understand that everyone is unique and may not react to our products in the same way. If you would like to test our scrubs, small sample sizes are available for purchase. It is our pleasure to customize one or more* samples for you just as we would the original size.

If you are prone to skin irritations, please review all ingredients before purchasing. We are not liable for reactions, use, or misuse of our scrubs.

 

We are happy to answer any questions you have!

 

Email us at sugarandsaltskin@gmail.com

*Maximum four customized samples per order

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damages or other issues

Please review your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue. We will do our best to correct our mistakes.

 

Photos are helpful for assessing shipping or damage. Unfortunately, we cannot refund shipping charges.

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